- Line protocol (i.e., PPP) comes active between TWTC edge equipment and Connect Reach device
- Analyst can successfully ping Connect Reach synchronous and Ethernet interfaces
- Customer assigned address TWTC IP address space or portable customer address space (this requires the submission of an LOA by the customer) is routing within the TWTC network and is visible from outside the TWTC network
- All DNS requests made by the customer during the ITC are either complete or ready to complete when the customer gives the OK (i.e., conversion of DNS records to new TWTC IP space).
TWTC Provided CPE for Dedicated Internet Services
- Line protocol (i.e., PPP) comes active between TWTC edge equipment and CPE device
- Analyst can successfully ping CPE WAN port
- CPE LAN port is configured for use (LAN ports cannot be pinged unless they are plugged into a LAN. When we are in a situation where the customer is not ready, they may not have the LAN port plugged into a hub or switch. Therefore, ping tests of the LAN port may not be an appropriate condition here.)
- Customer assigned address TWTC IP address space or portable customer address space (this requires the submission of an LOA by the customer) is routing within the TWTC network and is visible from outside the TWTC network. In the case of customers who are running BGP with TWTC, the space will not route until the customer gives the OK. In this case, TWTC must merely be ready to route the space for this condition to be met.
- All DNS requests made by the customer during the ITC are either complete or ready to complete when the customer gives the OK (i.e., conversion of DNS records to new TWTC IP space)
Customer Provided CPE for Dedicated Internet Services
- TWTC circuit tests clean from TWTC edge equipment to customer smart jack or equivalent
- TWTC edge equipment is configured for customer connection
- All DNS requests made by the customer during the ITC are either complete or ready to complete when the customer gives the OK (i.e., conversion of DNS records to new TWTC IP space)
- Customer assigned address TWTC IP address space or portable customer address space (this requires the submission of an LOA by the customer) is routing within the TWTC network and is visible from outside the TWTC network. In the case of customers who are running BGP with TWTC, the space will not route until the customer gives the OK. In this case, TWTC must merely be ready to route the space for this condition to be met.
- Customer has been sent a sample configuration for TWTC supported (Cisco) CPE for their connection.
- Issues related to Customer provided premise equipment are not considered as valid reasons for non-acceptance of the service.
Dedicated Web Hosting (DWH) Services
- DWH Server is assigned an IP address and responds to ICMP echoes from TWTC core routers
- Reverse DNS is set up properly in TWTC's DNS servers, providing customer provides TWTC with the hostname at least 48 hours in advance of the due date
- DWH Server's hostname is properly set up in TWTC DNS servers, providing TWTC is hosting customer's domain name and customer provides TWTC with the hostname at least 48 hours in advance of the due date
- Customer has been provided with Network Information Sheet, containing the DWH server's administrative login information, on or before Due Date.